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Medicine Counter Pharmacy

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423-680-7373

Our Commitment to Web Accessibility

Medicine Counter is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.

Ongoing Efforts to Ensure Accessibility

We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.

Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.

Current Accessibility Features

We are currently working on implementing the following features to improve the accessibility of our website:

  • Descriptive alt text for all images
  • Keyboard navigation for all interactive elements
  • Proper HTML structure and semantics
  • Sufficient color contrast between text and backgrounds
  • Accessible forms with clear labels and instructions

Areas for Improvement

In our efforts to bring our website up to standard, we are focusing on the following areas:

  • Ensuring all PDF documents are fully accessible
  • Regularly reviewing and updating old content to meet current accessibility standards
  • Improving the accessibility of embedded videos and other multimedia content

This is part of our broader effort to make everyone’s experience at Medicine Counter a welcoming and enjoyable one. Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third-party websites to which we may link.

Accessibility Support Contact

We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email gomedicinecounter@gmail.com or give us a call at 423-680-7373. We will do our best to assist you and resolve issues.